Frequently Asked Questions
1. What products do you offer?
At NK Skincare, we offer a range of luxurious skincare products, including handcrafted soaps, body scrubs, body oils, body butters, lip gloss, and custom items. Everything is designed to enhance your self-care routine.
2. How do I care for my skincare products?
To get the most out of your skincare products, store them in a cool, dry place away from direct sunlight. For body oils, use a small amount and gently massage into your skin after showering. For soaps and scrubs, keep them dry between uses to ensure longevity.
3. Can I customize my order?
Yes! We offer personalized bundles and can accommodate custom requests. Whether you're looking for a unique gift or a personalized set for yourself, we're happy to assist. Please reach out to us through the contact page for more details.
4. What payment methods do you accept?
We accept most major credit cards, PayPal, and other secure online payment methods via our website.
5. How can I track my order?
Once your order is shipped, you will receive an email with tracking information to monitor your delivery.
6. Do you ship internationally?
Currently, we ship only within the U.S. However, we hope to expand our shipping options in the future!
7. What should I do if I received a damaged item?
If you receive a damaged item, please contact us within 7 days at [email protected] with a photo of the damaged product. We'll assist you with a replacement or refund.
8. How can I contact you?
Feel free to reach out to us via email at [email protected] for any inquiries or through the contact form on our website. We’re always happy to help!